19 November 2025
If you’re planning to work or volunteer with people with disability, the NDIS Worker Screening Check is your first step. It’s a background check that confirms you’re safe to work in the sector and helps keep participants protected. In New South Wales, the process is run through Service NSW, and you’ll need an approved clearance before starting any direct support role.
The process is fairly simple but requires a few key steps. You’ll start by visiting the Service NSW website, where you can create or sign in to your account. From there, search for “NDIS Worker Check” and follow the online application form. You’ll need to provide personal details and proof of identity, such as a driver’s licence or passport, and pay the application fee. When prompted to nominate your employer, select Achieve Australia from the list so we can verify your application on our end. This step is important, as your application won’t move forward until it’s linked to an approved organisation.
After you’ve submitted your form, the Department of Communities and Justice will review your details and assess your background. Most checks are completed within a few weeks, though some take longer if extra information is needed. Once approved, you’ll receive an email confirming your clearance, which is automatically added to the national NDIS Worker Screening Database. From there, Achieve Australia can confirm your clearance, and you’ll be ready to begin your role.
Getting your screening check sorted early makes the onboarding process smoother and shows you’re committed to providing safe, high-quality support. If you need help along the way, Achieve Australia’s recruitment team can guide you through each step and make sure your application stays on track.
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