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      Our policies, fact sheets and Easy Reads

      Achieve Australia's policies, fact sheets and Easy Reads help us deliver high quality services and safeguard the people we support and our staff who deliver these services.

      Our policies

      • Rights and Responsibilities Policy

      • Customer Privacy and Dignity Policy

      • Freedom from Violence, Abuse and Neglect Policy

      • Guide: Customer Charter of Rights and Responsibilities

      • Client Incident Management and Reporting Policy

      • Child Protection Policy

      • Complaints and Feedback Policy

      • Decision Making and Choice

      • Health Support Policy

      • Individual Needs and Planning

      • Responding to a Report of Sexual Abuse

      • Modern Slavery Statement

      Our fact sheets and Easy Reads

      • Advocacy Easy Read

      • Choice and Control Easy Read

      • Complaints and Feedback Easy Read

      • Incidents Easy Read

      • Keeping Safe Easy Read

      • Person-centred Support Easy Read

      • Privacy and Confidentiality Easy Read

      • Quality Improvement Easy Read

      • Service Agreements Easy Read

      • Support Planning Easy Read

      • Rights and Responsibilities Easy Read

      • Customer Privacy and Dignity Easy Read

      • Freedom from Abuse and Neglect Easy Read

      Privacy policy

      We have a duty of care to ensure the privacy of people we support, staff, volunteers and members of the community with whom we interact.

      Our Policy



      Contact us

      If you have any questions regarding our policies, facts sheets and Easy Reads, please get in touch.

       

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      Achieve Australia would like to acknowledge the Traditional Custodians and First Nations Peoples of Australia. We acknowledge that our offices, retail outlets and venues operate on these lands. As our nation and organisation continues our journey towards reconciliation, it is with great respect we acknowledge all Elders past and present. We acknowledge the enduring connection First Peoples of Australia have with the land past, present and future.