Employees identified as high performers participate in Achieve’s future leaders’ program, that offers them coaching and mentoring, special work projects to develop their skills and leadership training. We also provide a structured program of opportunities and training to our managers.
Our learning opportunities, management and leadership development and employee engagement improvement actions are underpinned by the Gallup strengths methodology.
Online learning and development
Staff access a range of professional development courses and learning and training opportunities via the Achieve Learning Hub. This online hub ensures our team stay current with NDIS Practise Standards and delivering services the Achieve way.
In 2020-21, Achieve introduced a minimum 2-day professional development refresher training for frontline staff. We also created more training to support clinical and behavioural skills development to support our clients. This professional development is aligned to the NDIS Quality and Safeguarding Commissions skills descriptors and best practice.
Achieve’s staff induction training for new recruits is largely delivered online. It includes our initial induction with additional modules covering a new employee’s first week and first 3 months at Achieve. Achieve’s key policy education and annual refreshers are delivered online. A range of ‘how to’ videos are also available via our intranet and our human resources platform provides new staff with support as well.
