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Wellbeing and inclusion

Achieve Australia supports employees through a range of health and wellbeing supports. We take a proactive approach to Work Health and Safety and the easy to access tools, benefits and apps that help our employees take care of themselves. We also offer free access to confidential professional counselling services and a financial counselling service. 

Employee Assistance Program (EAP) 

Our EAP program is delivered by outside experts, Assure. Staff and their immediate families can access confidential and professional counselling, coaching and support from qualified professionals via phone, message apps or online. They can talk about work or personal or family concerns. Staff can also use the 24/7 crisis emergency telephone counselling service. 

A focus on wellbeing – Peer Support Network  

Achieve has a network of employees who have completed the mental health first aid certificate available to provide informal provide support to colleagues. 

Fitness passport

For a small weekly cost, Achieve staff get a fitness passport that gives them and their family members access to many gyms and swimming pools in a location to suit.  

Balance2Life – Achieve’s health and wellbeing app  

This health and wellbeing app is free to all staff so they can take charge of their health and wellbeing. It offers podcasts news and resources, wellbeing management tools, learning content, chat and more. All will be revealed when you start with us.  

Financial wellness program  

Achieve staff can access a financial wellness program from AccessPay offering financial expertise on managing personal finances, applying for a mortgage, increasing a credit score and more.  

Quality and safeguarding  

We provide our frontline staff with Maybo training on how to manage challenging behaviours. Our clients need staff who know how to apply positive approaches to behaviours, safely de-escalate a situation, be clear of how to manage their own personal safety and redirect and guide clients in appropriate ways if needed.   

Our managing challenging behaviours framework and policy at Achieve means all frontline staff undertake Maybo training at induction, and complete refresher training too. This is just one of the ways we provide our staff with ways to continue to build their skills and knowledge. 

Supervision frameworks  

We restructured our frontline based on staff feedback to provide our disability support workers with greater access to supervision from their manager. Every support worker has safe and supportive supervision with senior staff so they can ask questions and continue their learning journey to do their best for our clients every day.  

Inclusion and diversity strategy  

Our clients are as diverse as the society we share with them. To make sure our clients feel safe and supported, we consider their age, gender, cultural and religious backgrounds to be part of their range of broad support needs. We created a diversity and inclusion working group of employees from across all departments to keep diversity front and centre for us an organisation. The working group develops our inclusion and diversity strategy to ensure our workforce is not only qualified but reflects the rich diversity of age, ethnicity, gender, sexuality and religion we see in the broader NSW community.  

Supporting people with disability in open employment in all departments is also very important to us and we are committed to being a disability confident recruiter. We currently employ people with disability and people with lived experience wherever we can in an organisation, for example, our Quality Champions program. We also offer supported employment opportunities our commercially successful social ventures, The Sewing Basket, and AchievAble Enterprises.